Return & Refund Policy

At Bedtter, chill your life is our priority. If something isn’t quite right, we’re here to help.

30-Day Easy Returns

We accept returns within 30 days of delivery. To be eligible, your item must be:

  • Unused and unwashed
  • Packed in the original packaging
  • Free of odors, stains, pet hair, or signs of wear
  • Please keep your order confirmation or receipt as proof of purchase.

How to Start A Return

Simply email us at support@bedtter.com with your order number and reason for return. Once approved, we’ll send you a prepaid return shipping label and instructions.

Return Address (based on your location):

  • 2340 South Eastern Avenue, COMMERCE, CA, 90040
  • 1401 W Front St., Florence, NJ, 08518

Note: Please do not send items back without authorization—unauthorized returns may not be processed.

Damaged/Incorrect Orders

If you receive a defective, damaged, or incorrect item, contact us immediately with photos at support@bedtter.com. We'll make it right as quickly as possible.

Non-Returnable Items

To ensure product hygiene and safety, the following items are non-returnable:

  • Used bedding (including blankets and pillows)
  • Opened pillowcases or mattress protectors
  • Items marked as “Final Sale” or discounted clearance items
  • Gift cards

If you have questions about a specific item, we’re happy to clarify.

Refund Timeline

Once we receive and inspect your return, we’ll notify you of the approval status. If approved, a refund will be issued to your original payment method within 7–14 business days. Processing time may vary by bank.

If you haven’t received your refund after 15 business days, please contact us.

Questions?

We’re always here to assist with clarity and care: support@bedtter.com